Urgent officer coverage
Explain the location, requested number of officers, duties, and when coverage is needed. Texas Aegis can review the request and discuss personnel and assignment arrangements that may be available.
Texas Aegis LLC · Statewide Texas coverage
24/7 Emergency Officer Coverage Requests
For urgent officer requests, call directly.
Contact Texas Aegis through the existing 24/7 dispatch number to discuss urgent officer coverage, traffic-control needs, or a change in project staffing. Explain the actual location, requested duties, and timing so personnel availability and response arrangements can be reviewed.
Service scope
Coverage starts with the assignment.
Call 830-968-6789 for time-sensitive staffing discussions. Online forms remain available for inquiries, but a submission is not a dispatch confirmation. For immediate police, fire, or medical emergencies, call 911. Round-the-clock contact does not guarantee officer availability or an arrival time.
Traffic-control requests
For time-sensitive roadway or utility work, identify the work area, hours, and traffic-control needs. Personnel, barricade or closure support, and project requirements must be confirmed for the assignment.
Project staffing changes
Discuss changed work windows, an additional requested shift, or revised officer needs directly. An earlier inquiry or assignment does not automatically confirm new dates, hours, or personnel.
Clear confirmation
Confirm the proposed scope, location, personnel, reporting contact, schedule, and pricing before treating coverage as arranged. Call directly rather than relying on an online inquiry for urgent dispatch discussions.
Scope, personnel, scheduling, availability, pricing, and applicable project or jurisdictional requirements are confirmed for the specific assignment. An inquiry does not reserve officers, equipment, or services.
Clear coordination
Call. Review availability. Confirm coverage.
Call the dispatch contact
Call 830-968-6789 with your name, return number, actual location, and the officer coverage you are requesting.
Explain the assignment
Describe the timing, hours, requested officer count, duties, site conditions, and on-site reporting contact.
Confirm availability
Review supported duties, personnel availability, response arrangements, and pricing. No response time is guaranteed by this page.
Where we work
Local project needs. Statewide Texas coverage.
Texas Aegis serves metropolitan and rural locations throughout Texas. San Antonio, Austin, Dallas–Fort Worth, and Houston are among the markets we serve. Share your actual site and requested duties so supported coverage and availability can be reviewed.
San Antonio
Call to discuss urgent officer requests in San Antonio. State the actual business, property, or project location and requested duties so staffing and response availability can be reviewed.
Austin
For Austin coverage changes or urgent roadway, utility, or project officer requests, call with the location and work window. Confirm available personnel and the proposed assignment directly.
Dallas–Fort Worth
For a Dallas–Fort Worth urgent request, identify the specific site and requested duties. Share officer count, proposed shift, and reporting contact when discussing available coverage.
Houston
Discuss urgent Houston officer coverage or project staffing changes by phone. Provide the site and requested timing; personnel availability and response arrangements must be confirmed.
These markets are examples of statewide service coverage. Location, supported duties, personnel, and schedule must be confirmed for each request.
Before you request coverage
Questions about urgent officer requests.
Does 24/7 contact mean immediate officer arrival?
No. The dispatch contact is available around the clock for inquiries. Personnel availability, supported duties, and response arrangements must be confirmed, and no arrival time is guaranteed.
Should I use a form for an urgent request?
Call directly for time-sensitive coverage. Forms are inquiry tools and do not reserve officers or confirm dispatch. Call 911 for immediate police, fire, or medical emergencies.
What should I have ready when calling?
Have the actual location, requested service, officer count, timing, shift hours, and a return number ready. Describe the assignment and whom officers would report to on site.
Can planned requests still be sent online?
Yes. Use Request Project Staffing for planned assignments or the original Request a Quote form for general inquiries. Both use the existing Texas Aegis inquiry process.
Contact Texas Aegis
Need to discuss officer coverage now?
Call the existing 24/7 dispatch contact for urgent staffing requests. For planned coverage, use the existing Project Staffing form. Personnel, scope, availability, response arrangements, and pricing must be confirmed.